We took our booking widgets to the next level by integrating GoCity pass checking right into the checkout flow. Now, guests can verify if their passes are valid or not for specific tours before they book - making the whole process smoother and way more reliable for everyone.
Client: GoCity based tour operator
Type: API design & implementation
Challenges
We kept running into problems with expired and non-valid passes during checkout, which caused confusion for guests and extra work for staff.
Needed a way to check pass validity instantly, right when guests were booking their tours.
Solution
We built pass checking right into our booking widgets. Now, when a guest goes to book a tour, the system checks their GoCity pass instantly - so only valid passes go through, and expired or non-valid ones are flagged right away. No more surprises at checkout.
Results
The whole booking process is smoother and more reliable. Guests know right away if their pass works, and staff don't have to deal with last-minute issues. It's saved everyone time and made bookings way less stressful.
Statue of Liberty Tours
Comprehensive, high-converting resource for Statue of Liberty visitors - delivering essential information and seamless trip planning.