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911 Ground Zero Tours

Intro Text Implemented a seamless guest self-service system for City Sightseeing, reducing wait times and improving customer satisfaction.
Client: GoCity
Industry: Tourism & Travel
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Challenges

  • Implement a custom booking system integration that handles high traffic volumes.
  • Optimize the site for multi-currency support and mobile responsiveness.
  • Ensure smooth and secure payment checkout experience.

Solution

BookingHeads developed a fully customized WordPress website for Statue of Liberty Tours, featuring an intuitive booking interface, multi-currency support, and mobile responsiveness. Key elements included

  • Custom Booking Widgets: Integration of a booking system that allows customers to select specific tour dates, times, and ticket types, with real-time availability checks.
  • Payment Gateway: Secure integration with multiple payment gateways, including PayPal and credit card processors.
  • Mobile Optimization: Ensuring the site works seamlessly across all devices.
  • SEO Optimized: We performed SEO enhancements to improve organic search rankings for terms related to “Statue of Liberty Tours.”

Results

Since launching the new website, Statue of Liberty Tours has seen a significant increase in bookings and overall site traffic. Key results include:

  • 42% increase in online bookings within the first 16 months.
  • Mobile conversions increased by 50% due to a mobile-first design.
  • SEO rankings improved, resulting in a 25% increase in organic traffic.

GoCity API Integration

Developed custom checkin and scanning systems for high volume PASS operations
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